Shipping policy

Shipping Policy

At the Memory Care Foundation, we partner with Printify to fulfill and ship all orders. Below are the details regarding our shipping process.

Orders are processed and fulfilled within 2-5 business days after payment is received.
Once shipped, delivery times may vary based on your location and the shipping carrier.

Shipping rates are calculated at checkout based on the destination and selected shipping method.
Orders are shipped via Printify’s partnered carriers, which may include USPS, FedEx, DHL, or UPS.

Once your order is shipped, you will receive a tracking number via email to monitor your delivery status.

Lost or Delayed Shipments: If your package is lost in transit or significantly delayed, please contact us at customercare@memoryfnd.org, and we will work with Printify to resolve the issue.
Incorrect Shipping Address: Please double-check your shipping details before placing your order. We are not responsible for packages delivered to incorrect addresses provided by the customer.
Damaged Packages: If your order arrives damaged, please refer to our Return & Refund Policy for assistance.

If you have any questions, feel free to reach out to us. Thank you for supporting the Memory Care Foundation!